ORGANIZATIONAL STRUCTURE & CAPACITY TO CHANGE

WEBINAR: The Integration Imperative as the Driver of Reform: U.S. State & Local Government Innovations in Human & Social Services Delivery

(October, 2014)

Audio Slides

 

Based on interviews with 41 states and 9 municipalities, KPMG, Governing Institute, and state/local leaders discuss major trends and leading practices exemplified by jurisdictions that are improving service delivery through integration.

 

Speakers:

Lauren Aaronson, NYC Human Resources Administration

Lee Anne Bruce-Boone, OK Department of Human Services

David Hansell, KPMG

Paul Hencoski, KPMG

Joseph Morris, Governing Institute

Stephanie Muth, Texas Health & Human Services Commission

 

Complimentary Research Papers:

The Integration Imperative: Reshaping the Delivery of Human & Social Services

(KPMG Global - October, 2013)

 

The Integration Imperative as the Driver of Reform: U.S. & Local Government Innovations in Human & Social Services Delivery

(KPMG U.S. & Governing Institute - September, 2014) 

 

 

Last Updated: 12/12/2016






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